Accessibility Statement
Last reviewed: June 2026
Our Commitment to Accessibility
Jovani is committed to ensuring that our website, jovani.com, is accessible to all users, including people with disabilities. We believe that everyone deserves equal access to fashion, and we are actively working to make our digital experience inclusive for all visitors regardless of their abilities or the assistive technology they use.
Accessibility Standard
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities including those who are blind or have low vision, are deaf or hard of hearing, have motor disabilities, or have cognitive disabilities.
Current Status
Jovani has completed a comprehensive accessibility remediation pass across all major page templates — including the homepage, category and product pages, the store locator, and our contact and retailer forms. This work addressed keyboard navigation and focus, screen-reader compatibility, form labels and error handling, image alternative text, color contrast, and heading structure. Our testing combines automated tools (including axe-core, WAVE, and HTML CodeSniffer) with manual keyboard and screen-reader checks. Accessibility is an ongoing effort, and we monitor and maintain the site on a continuous basis.
Ongoing Commitment
We treat accessibility as a continuous process rather than a one-time project. On a regular basis we:
• Re-test major page templates using both automated and manual methods
• Require alternative text on new product images at upload
• Review new features and third-party components for accessibility before they go live
• Keep this statement and its “last reviewed” date current
Known Limitations
While we have remediated the issues identified in our most recent audit, web accessibility is complex and evolving, and no website can guarantee perfection at all times. If any area of the site does not meet your needs, please contact us using the information below and we will provide the information or assistance you need through an alternative method.
Known limitation — store-locator map: Our store-locator map is provided by Google Maps. Its map markers are third-party content and are not fully accessible. As an accessible alternative, every authorized retailer is also listed in text — including name, rating, address, phone number, and website link — so all store information is fully available without using the map.
If you encounter a specific barrier while using our website, please contact us directly using the information below and we will do our best to provide you with the information or service you need through an alternative method.
Contact Us
If you experience any difficulty accessing content on jovani.com, or if you need information in an alternative format, please contact us:
• Email: nazy@jovani.com
• Phone: 212.279.0222 or 800-6-JOVANI (800-656-8264)
• Address: Jovani Fashions, 42 West 39th Street 6th Floor, New York, NY 10018
When contacting us please include:
• The web address (URL) of the page where you experienced the barrier
• A description of the problem you encountered
• Your preferred method of contact for our response
We aim to respond to accessibility feedback within 2 business days.
Third-Party Content
Some content on jovani.com is provided by third-party services including Google Maps for our store locator and social media platforms. While we work with these providers to ensure accessibility, some limitations may be outside of our direct control. We report accessibility issues to third-party providers and encourage them to improve their products for all users.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may contact the U.S. Department of Justice Civil Rights Division or file a complaint with the relevant accessibility authority in your jurisdiction.
Review and Updates
This accessibility statement is reviewed and updated regularly as we make improvements to the website. We are committed to maintaining and improving accessibility on an ongoing basis. Our goal is to achieve and maintain WCAG 2.1 Level AA conformance across all pages of jovani.com.
We welcome feedback from all users and view accessibility as a continuous improvement process rather than a one-time project.
jovani.com | Jovani Fashions LLC | New York, NY